Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, send an inquiry through the contact page.

SMPLY STORE is a comprehensive ERP (Enterprise Resource Planning) software solution designed to streamline and optimize business operations. It offers a range of features including inventory management, point of sale (POS) system, e-commerce integration, client information management, and much more, all within a single platform.

SMPLY STORE helps businesses by providing tools for efficient inventory management, real-time sales tracking, customer relationship management, order processing, and detailed analytics. It enables businesses to operate more efficiently, reduce costs, and enhance customer satisfaction.

Yes, SMPLY STORE is scalable and can be tailored to meet the needs of businesses of all sizes, from small startups to large enterprises. Its flexible modules and features can grow with your business.

Absolutely. SMPLY STORE offers seamless integration with various third-party applications, including accounting software like Zoho Books, and payment systems like MPesa. It also provides an API for custom integrations.

Security is a top priority for SMPLY STORE. It includes advanced security features such as data encryption, secure access controls, and regular security updates to protect your business data.

We provide 24/7 customer support to ensure your business runs smoothly. Our dedicated support team is available to assist you with any issues or questions you may have.

Yes, SMPLY STORE allows you to manage multiple branches from a single platform. You can track inventory, sales, and other operations across all your locations seamlessly.

SMPLY STORE supports various payment methods including MPesa, bank payments, cash payments, and cheque payments. This flexibility ensures smooth transactions for both online and in-store sales.

Yes, SMPLY STORE provides comprehensive order tracking and notifications. You and your customers can stay informed about the status of orders in real-time, from processing to delivery.

SMPLY STORE offers detailed analytics and reporting tools. You can monitor stock movement, sales performance, order status, and much more to make informed business decisions.

Yes, SMPLY STORE is highly customizable. You can configure modules, create custom product categories, set taxes and levies, and define access roles and permissions according to your business requirements.

Yes, you can book a demo to see how SMPLY STORE can benefit your business. Our team will walk you through the features and answer any questions you may have.

You can contact our support team via email, or through the support portal on our website. We are always here to help you with any queries or issues.

Yes, SMPLY STORE allows for partial fulfillment of orders. You can process and ship available items while keeping track of backordered items to fulfill them once they are back in stock.

SMPLY STORE includes a content management system (CMS) that allows you to publish articles, blog posts, and FAQs on your website. This helps you provide valuable information to your customers and improve your online presence.

SMPLY STORE has a module for setting up fuel price calculations. You can calculate fuel costs based on delivery distances and include these costs in your order processing to ensure accurate pricing for deliveries.